Yes, we offer full delivery and installation on all our hot tubs, swim spas, saunas, and ice baths. Our team ensures everything is set up safely and ready to use.
Delivery times vary depending on the product, but most items are delivered within 2–6 weeks. We’ll confirm timelines at the point of order.
Yes — we encourage visits to our showroom so you can experience the products in person. Please contact us to arrange an appointment.
Yes, flexible finance options are available to help spread the cost. Contact us for details or apply during checkout.
Running costs typically range from £1–£2 per day depending on usage, insulation, and energy tariffs.
We recommend changing your hot tub water every 3–4 months with proper water care.
Yes, our models are designed with high-quality insulation and energy-efficient systems to minimise running costs.
A solid, level surface such as concrete, paving slabs, or reinforced decking is required. An outdoor tap with hose pipe connected to fill or top up.
No — with the right water care products and routine checks, maintenance is simple and takes just a few minutes per week.
Saunas can help with relaxation, improved circulation, muscle recovery, and stress reduction.
Ice baths support recovery, reduce inflammation, improve circulation, and boost mental resilience.
Yes — contrast therapy (heat followed by cold) is highly effective for recovery and wellbeing.
Typically 2–5 minutes is recommended, depending on experience and tolerance.
We recommend testing 2–3 times per week to maintain safe and balanced water.
Cloudy water is usually caused by poor filtration, unbalanced chemicals, or heavy usage. Our team can help diagnose and fix this quickly.
All products come with manufacturer warranties. Details vary by product, and we'll explain everything clearly before purchase.
Consider how many people will use it, available space, features you want, and your budget. Our team can guide you.
Differences include jet types, seating layouts, size, insulation, and additional features like lighting or hydrotherapy options.
Yes — we can walk you through options or provide side-by-side comparisons.
You'll need:
· Test strips
· Sanitiser (chlorine or bromine)
· pH balancers
· Shock treatment
· Filter cleaner
Our Starter Kits include everything you need.
Not at all — once you get into a routine, it takes just a few minutes a week.
This is usually caused by:
· Low sanitiser levels
· Poor filtration
· High usage
✔ Solution: Shock the water, clean filters, and rebalance chemicals
A strong smell often means:
· Build-up of contaminants
· Not enough sanitiser
✔ Solution: Shock treatment and check sanitiser levels
Foam is typically caused by:
· Body oils, lotions, or detergents
✔ Solution: Use a foam reducer and shock the water
This usually indicates algae or metal imbalance
✔ Solution: Shock immediately and rebalance water
· Chlorine
o Fast-acting
o More affordable
o Needs more frequent dosing
· Bromine
o Gentler on skin
o Longer-lasting
o Better for higher temperatures
A powerful oxidiser that:
· Breaks down waste
· Clears water
· Improves sanitiser performance
Yes — each one plays a role in keeping your water:
· Safe
· Clean
· Comfortable
2–3 times per week is ideal.
Small, regular adjustments are best — not large, occasional ones.
Typically:
· 15–30 minutes for most treatments
· Always follow product instructions
· Rinse with water weekly
· Use a filter cleaner monthly
· Reduced water clarity
· Poor flow
· Visible wear
Yes — our bundles make it easy and cost-effective to stay stocked.
We recommend:
· Starter Kits for beginners
· Monthly bundles for regular users
Established in 1996, we are one of the UK's most experienced retailers of hot tubs, swim spas, saunas, and ice baths.
Whether you're looking for a luxury hot tub, an energy-efficient swim spa, or a wellness solution for your home, our expert team provides professional advice, installation, and ongoing support across the UK.
Explore our range and discover why customers trust us for high-quality spa solutions and long-term service.
Speak with our experts or visit our showroom to explore our full range of hot tubs, swim spas, saunas and ice baths.
